Curated Cover — Our Approach to Customer Service

Customer Service

As an underwriting agency, we are committed to providing exceptional customer service. This includes reliable availability and swift responses in the event of a claim. Additionally, we have access to a network of experts and are open to all your questions and feedback. Transparent and solution-oriented communication is a priority for us.

Frau in blauem Anzug macht sich in einem kunstvoll eingerichteten Wohnzimmer mit Gemälden und Skulpturen Notizen.
In The Event of a Claim, One Thing Matters Most: Reliability

Claims Management & Support in Case of Damage

In the event of a claim, we prioritize swift and solution-oriented communication between all parties involved. We understand which information and measures are necessary and effective for a speedy resolution. You benefit from our extensive professional experience and robust network. Upon request, we coordinate all communication with restorers, workshops, and transportation companies, while maintaining close contact with our partners.

Our Commitment:

Personal Availability
Not an anonymous service, but personalized support
Quick Response
Initial feedback within 24 hours
Collaboration with Specialists
From appraisers and transport companies to restorers
Discretion and Integrity
Especially for sensitive art or valuable items

Report a Claim

Would you like to report a claim or need assistance?
We are here for you — fast, straightforward and personal.

Frequently Asked Questions (FAQ)

Find answers to your questions
Who can get insured?
How does the process work?
What does “All Risk & All Cost” mean?
Can existing valuations or appraisals be used?
Is there a minimum sum insured?
How do I report a claim?
Can short-term exhibitions be insured?
Is Curated Cover an insurer?

Still have questions?

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Forms and brochures

Here you can find forms, information sheets, and brochures available for download. If you have any questions, we’ll be happy to assist you personally.

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